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Privacy Policy

1. Introduction

We at Massage Fuerteventura respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

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2. Data We Collect

We may collect the following types of data:

  • Name and contact details (e.g. email, phone number)

  • Booking and inquiry details

  • Communication via email or WhatsApp

  • IP address and browser information (for analytics)

We do not collect sensitive health data through the website.

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3. How We Use Your Data

We use your data to:

  • Respond to inquiries and bookings

  • Send confirmations or updates about your appointments

  • Improve our website and services

  • Comply with legal obligations (if applicable)
     

4. Legal Basis (GDPR)

We process your data under the following lawful bases:

  • Consent – when you contact us voluntarily

  • Legitimate interest – to provide our services

  • Legal obligation – if required by law
     

5. Data Sharing

Your data is not sold or shared with third parties, except:

  • Service providers (e.g. Wix hosting, WhatsApp, Google Analytics)

  • Authorities, if legally required
     

6. Cookies & Analytics

Our website may use cookies to analyze traffic and improve functionality. By using our site, you agree to the use of cookies.

You can disable cookies in your browser settings.
 

7. Data Storage & Security

Your data is stored securely on trusted platforms (e.g. Wix) and is protected against unauthorized access.

We retain your information only as long as necessary for the purposes stated.

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8. Your Rights (under GDPR)

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw your consent

  • File a complaint with a data protection authority

To exercise these rights, please contact us.

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9. Contact Us

If you have questions about this policy or your data, contact us at:

Massage Fuerteventura
Email: massagefuerte@gmail.com​
Phone: (+34) 602483682   

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10. Updates to This Policy

This privacy policy may be updated occasionally. Changes will be posted on this page with the updated date.

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Last updated: July 2025

Terms & 
Conditions

1. General Information

These Terms and Conditions apply to all services offered by Massage Fuerteventura, including massage, yoga, and wellness therapies. By booking a service through our website, email, or WhatsApp, you agree to these terms.

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2. Appointments & Booking

  • Services are available by appointment only.

  • Bookings can be made via our website, WhatsApp, or email.

  • Please arrive on time to ensure the full duration of your treatment.

  • We reserve the right to decline or cancel a booking if necessary.
     

3. Prices & Payment

  • All prices are listed in Euros (€) and include applicable taxes.

  • Payments can be made in cash or via agreed methods at the time of the session.

  • Prices may be subject to change at any time without prior notice.
     

4. Cancellations & No-Shows

  • Please notify us at least 24 hours in advance if you wish to cancel or reschedule.

  • No-shows or late cancellations (less than 24 hours) may be charged in full.

  • In case of emergencies, we try to be flexible—please contact us.#
     

5. Health & Safety

  • Please inform us of any medical conditions, allergies, or injuries before your session.

  • Our services are not a substitute for medical care.

  • If you feel unwell (e.g. fever, contagious illness), please reschedule.
     

6. Liability

  • We are not liable for any injuries or adverse reactions caused by undisclosed medical conditions.

  • Participation in yoga or therapies is at your own risk.

  • Massage Fuerteventura is not responsible for lost personal items during your visit.
     

7. Gift Vouchers

  • Vouchers are valid for 6 months from the date of purchase.

  • They are non-refundable and cannot be exchanged for cash.
     

8. Changes to Services

We reserve the right to modify or discontinue any service at any time without prior notice. Any changes will not affect confirmed bookings unless absolutely necessary.
 

9. Applicable Law

These terms are governed by Spanish law, and any disputes shall be handled in the courts of Puerto del Rosario, Fuerteventura.

Impressum

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Owner: Tatiana De Pilla
Business Name: Massage Fuerteventura
Address: Fuerteventura, Spain
Phone: +34 602 483 682
Email: massagefuerte@gmail.com
Responsible for content (according to § 55 Abs. 2 RStV): Tatiana De Pilla
 

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